Flymachine Fan Support is provided via email or chat — whichever you prefer.
Email: Reach out to email@example.com or submit a support request via the Help bubble anywhere on our FAQ pages. Allow 1-2 business days for an email response.
Hours of operation
Email and chat support is available Monday - Friday, 8:30 AM to 4:30 PM (PT).
Live chat support is also available starting 30 minutes before virtual doors on show days.
Flymachine Fan Support is closed on the following holidays unless there is an event:
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Indigenous People’s Day
- Day after Thanksgiving
- Christmas Day
- Between Christmas and New Year’s Day