You are in the Waiting Room if you see your video screen beside a grayed-out screen that says, “You’re in the waiting room.”
If your 1-on-1 call doesn’t start right away, the artist is likely meeting with other fans who joined the waiting room before you.
When it’s your turn, and the artist starts your Meet & Greet, their video will pop up right beside yours, and the countdown for your time with them will begin.
