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How do I know if I am in the Waiting Room?

You are in the Waiting Room if you see your video screen beside a grayed-out screen that says, “You’re in the waiting room.” 

If your 1-on-1 call doesn’t start right away, the artist is likely meeting with other fans who joined the waiting room before you.

When it’s your turn, and the artist starts your Meet & Greet, their video will pop up right beside yours, and the countdown for your time with them will begin.

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